Date : 30th September – 2nd October 2019Location : Novetel Hotel, Barcelona City , Barcelona, Spain It was a great privilege to deliver THE KEYNOTE ADDRESS in CEMTelecoms Europe conference in Barcelona. I spoke on – “Incorporating Digital into your CX Delivery.” Also I was part of the panel discussion …
Event Name : Leadership Summit of VGSOM Location : IIT Kharagpur Date : 2nd February ,2019 Place : IIT Kharagpur It was a fulfiling experience to speak in the Leadership Summit of VGSOM IIT Kharagpur. The topic was Remodelling India: Leading India in the VUCA age
Event date – 14th Jan, 2019 Event location–IIM Ranchi Addressed the students of IIM Ranchi. I spoke on Customer Experience in Digital Age
Marxbuzzz – XISS Ranchi 2018 Click to Watch the Full Video Event : Organised by XISS Ranchi Event Date : 25th August 2018 Event Location: Ranchi What Gautam has to say about the Event : “It’s a weekend n u meet a group of bright youngsters…U preach less n learn …
Jharkhand State Evaluation Board for Startups’s Event : Organised by Jharkhand Government Event Date : 9th July 2018 Event Location: Ranchi Description State Evaluation Board meeting on Startups What did Gautam Borah Speak about : Enriching experience being part of State Evaluation Board of one of the Indian States for evaluating …
Digital Consumer Journey Event : Organised by Satlink Satellite Finder meter Event Date : 24th April – 25th April 2018 Event Location: Bangkok Description 2018 Broadband TV Connect Asia 2018 From 24th-25th April 2018. What did Gautam Borah Speak about : I spoke on the topic ” Customer Experience in …
Business Innovation Framework Innovation Capability Assessment Model (I-CAM) Business Innovation Framework – An integrated perspective on Innovation Maturity in Business Organizations This paper is based on the research as part of Master Program in Strategy and Innovation from the University of Oxford by the author and it’s further application of …
Event : Organised by IIM kashipur to Nurture the young minds. Event Date : December 2017 Event Location: Kashipore Description Organised by IIM kashipur to Nurture the young minds on the Customer Experience Management What did Gautam Borah Speak about : Gautam spoke on 9c3i Customer Experience Framework developed and …
Event : 6th Annual Customer Experience Management Asia Summit 2017 Event Date : 26-28th September,2017 Event Location: Singapore Description CEM Asia Summit brings together senior leadership teams of different countries in Asia and engages in more collaborative approach in discovering trends and practices of Customer Experience Management. What did Gautam …
