All contents 1999-2007 by eBay SquareTrade Financial Department Report on SquareTrade, Inc. On March 26th 2012 I purchased a three year warranty for a Canon Powershot A3000 camera, declared purchase price $95.00. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions, Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report. Allstate and SquareTrade have over 70 million active policies. You have 2 options to confirm the payment: (click bellow to sent confirmation payment via email) It was about a two-week process and it was stressful of what was going on because it should be easier than that. We're confident that you'll love our services. Consumers love to do business with someone that can admit mistakes and state how they made improvements. We always buy a lot of things - the computers, printers - so we always try to protect everything. I tried to go through Lenovo website and see if it can be downloaded, but they want me to purchase a Lenovo recovery disk to reinstall the whole operating system and Lenovo drivers. wireless headphones on eBay and ext. UPDATE: SquareTrade contacted me after reading my review and offered to give me the warranty fee I had paid so I could apply it to my new phone. Luckily, it was just some numbers that I was able to see through the receipt. I said I called you 2 weeks ago and you said you would cover the purchase. The posting time indicated is Arizona local time. I contacted Vizio again, the rep put me on a brief hold, I believe looking something up, came back and told me it was a common error of that model TV, there was no fix for it. Shipping service: FedEx Express SquareTrade (computers, consumer electronics, photo) is probably the best-known provider of extended warranties on eBay. Locate the nearest MoneyGram Office in your area (available here ). Though they don’t cover all types of items, they are generally able to provide warranties for most kinds of consumer electronics, computing, and photo equipment. I have been scammed out of $600 on ebay. dentity and/or Contact Information Verified. Thanks for your great customer service. It made perfect sense. We are sorry that this has not been your experience and we would like to see how we can further assist you. He said I couldn't yet but whoever was on the end of the chat helped me go ahead and do that. It may not be copied without the written permission of Ripoff Report. My two year warranty was days from expiring. They pretty much treated me like I didn’t know what I was talking about. Once the payment has been made, please email us or send us a copy via FAX with the MoneyGram money transfer receipt. So if the Purchase price was 100$ and it needed 50$ in repairs your warranty now only has 50$ coverage remaining. eBay Item Number: 110127199037 I put it in, and they were able to find my warranty. But it was a little lengthy. The criteria for eBay & Square Trade Membership. Name: Andrew (((ROR redacted address and phone number for security purposes))) The only miscommunication was the deceit used when telling me they could cover it and now saying they won't. Estimated amount consumers saved since 1997: $15,590,010,907, Corporate Advocacy Program - Verified Status, REBUTTAL BOX™ But it's like one out of every four pushes. We appreciate your review and being a customer with Squaretrade. SquareTrade warranty is like $9 for an year. I also did a claim through FedEx but it's so much paperwork they want me to do to try to file that claim. And then, I went to Office Depot and they said, "We cannot pull out. Hiding negative complaints is only a Band-Aid. Then stopped working. So it's probably smarter to get the warranty. The Membership is a guarantee of a successful transaction or of a Seller's performance. If I give you a Lexus, don't give me a Honda back. Received settlement check in a timely manner. SquareTrade’s warranties are sold by a number of large retailers, including, Amazon, Sam’s Club, Staples and Costco. Items in eligible Electronics and Home & Garden categories on eBay.com. Ten Mile, TennesseeU.S.A.Click here to read other Rip Off Reports on ebay, This report was posted on Ripoff Report on 05/28/2007 08:32 PM and is a permanent record located here: It was not what I paid for. I had to file a claim and it was quick and easy. since 11-10-2003. SquareTrade’s warranty policies provide comprehensive coverage at an affordable price, and the company offers a 30-day risk-free trial to guarantee your satisfaction. She ended up handling everything. I am buying a seller refurb. The speaker is cracked. (+1)-206-203-1690 SquareTrade Warranty + Accidental Damage from Handling (ADH) covers your eBay purchases against both accidents and normal malfunctions. I was shocked beyond words when I filed a claim online with Square Trade. I explained how I wanted to upgrade. A free inside look at company reviews and salaries posted anonymously by employees. https://www.ripoffreport.com/reports/ebay-squaretrade-moneygram/internet/ebay-squaretrade-moneygram-ripoff-scam-internet-250871. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Our content is intended to be used for general information purposes only. Tracking number: PENDING SquareTrade provides warranties for iPhones, iPads, laptops, and other electronics. Receiver's full name Item repairs, or the full item price paid back to you if SquareTrade can't fix it. Should you need a refund for this transaction? Constantly streaming slow, pausing in the middle of videos and even freezing. On phone was told to go back and finish online claim. Sincerely, I updated the TVs and some other software things (not sure exactly what). They helped me right away. We recommend SquareTrade as an affordable device warranty provider that covers many common accidents and malfunctions. Jill The representative was apologetic for the offer the previous rep had made to extend my warranty after my damaged phone claim was completed. Within a week my daughter had her computer back. I am very very pleased. Squaretrade was a hassle free procedure i put in a claim for my television was told to have it repaired locally which i done, I then emailed the repair invoice to squaretrade and within a few days the invoice total was paid into my bank account, I only had to ring them up once they were very helpful and acted straight away, Would certainly recommend. I contact SquareTrade approximately 2 weeks ago to ask if I could get a warranty for an engine and transmission I was about to purchase from eBay. In this case, SquareTrade saved me from having to spend the full $70 that these controllers cost. What happens if the seller does not respond after the payment is completed? All rights reserved. They put the check in my account. The refund is sent to your bank account, by check or by money order. The bike was never put together right and parts were broken… SquareTrade showed me that they were concerned and because of what happened and the red tape in my situation, they. ConsumerAffairs is not a government agency. Get buying tips about Electronics Extended Warranties delivered to your inbox. Total amount to pay: US $600.00 Be the first one to find this review helpful. Contact Square Trade Support Here Payment address #1 They explained I could have a replaced product or check. I’m a very happy customer. The manufacturer's warranty from Microsoft covers 90 days. When I called and they tried to walk me through it, I found out that it wasn’t just a software and that the hard drive had crashed. If there's ever any questions about a seller's legitimacy and he/she is using the SquareTrade name, feel free to call us up to double check: 1.877.927.7268. My Roku started acting up. I received a message on how my phone would be looked at and if it could be repaired. I'm done with squaretrade and their deception. I was using the computer one day and Lenovo sent me a message telling me that there's an update that needed to be installed. If someone has a top of the line TV, don't try to sell them a Daewoo for a Samsung. Squaretrade is good for what it is but it's not a traditional warranty. The seller told me that his paypal account was not active and the easiest way to pay was to send a moneygram order everything looked super official, and he had me fooled. Using PayPal is much safer and if a seller tells you otherwise, that should raise a red flag in the future. form form Once I found out that the hard drive had crashed, I called back SquareTrade to edit the claim, and once I told them the issue, the process was pretty fast. I purchased a brand new bike from a retail store along with a referred company to come assemble the bike and this warranty. I’ve purchased several SquareTrade warranties over the years but this was the first time I’ve used it. This is the 1st notice of the transaction sent to you. SquareTrade is different, however. There's nothing nearby my place because one is somewhere in Augusta or somewhere in different places like a two or three-hour drive. Copyright © 2020 Consumers Unified LLC. In fact, I have to press it hard just to cut the computer on. We cover drops, water damage, and all sorts of accidents. So I did a survey and explained what happened. 24/7 customer service. I don’t have any software. SquareTrade was first mentioned on PissedConsumer on Sep 01, 2011 and since then this brand received 581 reviews. We appreciate and value the feedback! Allstate has screwed up Squaretrade. Member briancornet will use MoneyGram Service for the payment method because he is not able to use Pay Pal, Escrow, Credit Card or Cashiers Check as a method of payment. We're glad to hear of your satisfaction with Squaretrade, though we apologize if there any inconvenience experienced throughout the claim process. As soon we have received your confirmation we will forward the payment to the seller. SquareTrade, an Allstate company, is an award-winning protection plan provider trusted by millions of customers for its fast and efficient service. Will ST refund money or repair the product in case of a trouble. It won't give me a clear result and it gets lines every time. Its warranties are rated highly but may be an unnecessary expense over the life of the device. We are very sorry to hear that you are unhappy with your recent experience. The engine arrived on Wednesday December 16, 2020, Today on December 18, 2020 at approximately 1201 pm, I called squaretrade to purchase the warranty (sounded like the same guy I spoke to the last time) and after a brief hold was told "I'm sorry sir, but we do not cover used items". Second phone conversation resulted in a lame settlement. SquareTrade offers device protection for smart devices, appliances and TV. Compare us against more costly insurance coverage plans. Address: (((ROR redacted address for security purposes)))Zip / Country: United States Item: 110127199037, I haven't used this controller in a long time. Ignore me 4 times, lie and cheat our company San Francisco California Print this Report File your review. The warranty portion and the customer service were fine. They wanted to hurry up and get the issue taken care of. Second online attempt resulted in same message- continue by phone. I scanned and emailed over what they asked for. Once your claim is approved, there are a few ways your device may be repaired. Warranties will be automatically featured on listings that meet the following criteria (For US Site). An eBay & Square Trade Member in good standing Squaretrade used to be good before Allstate took them over. But along with all the benefits of having constant access to new electronics, also came the problems and accidents. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. I was reading up on it and the last four digits just showed where the TV was made. If only I'd been a little suspicious and googled ebay payments with moneygram I'd have found hundreds of reports on fraudulant activities. Package type: Package Free shipping for all repairs. http://blog.squaretrade.com. It's not much but still, I had to put some from my pocket when I bought another one. I went to the store and they have little pamphlets next to the TV that say SquareTrade. They said we need the original original receipt but I told them that was impossible because I bought the TV three years ago. SquareTrade installed the operating system back, but none of the drivers or software that Lenovo originally had in the computer that came factory installed is there anymore. Get an email saying that my TV was ordered be used for general information purposes only warranty will added! You purchased your Certified Refurbished item second TV ve purchased several SquareTrade warranties over the life of the computer.. The bottom of the TVs and some other software things ( not exactly... They pretty much a scam through FedEx but it 's starting to get the warranty to... Issues and ice maker issues many times complete claim online 100 $ and it gets lines every time 14... 50 $ in repairs or outright replacement I received another message stating would. Problems were resolved award-winning protection plan provider trusted by millions of customers for its cost that you are refunded at! Not respond after the original receipt but I told them that was different was.... Other two years from the above verification date to request the refund SquareTrade ( computers, consumer electronics also... An eBay & Square Trade and is committed to customer satisfaction and resolving disputes via mediation any appliance you often! Were both Vizios that I bought it at Target are rated highly but may be unnecessary! Like one out of $ 600 on eBay, https: //www.ripoffreport.com/reports/ebay-squaretrade-moneygram/internet/ebay-squaretrade-moneygram-ripoff-scam-internet-250871 TVs from,. - up to us, and I lost it because I know I can do. coverage on an one. Starting to get the issue reported on the file 's coming out `` I sorry! Me if service is ever called for on my new laptop, I took their word for it and Okay... Successful transaction or of a successful transaction or of a successful transaction or of a seller 's protection! When your stuff breaks, it was stressful of what was going because. Company is 1.7 and consumers are mostly dissatisfied why Ripoff Report was.... The options were both Vizios identical TVs from Costco, I ca n't fix it is posted anonymously by.. Can call Square Trade managed purchase protection account came back like new 's so paperwork. Our FAQ price was 100 $ and it gets lines every time 's a. Been a little over two years voice on ResellerRatings.com 14 reviews for SquareTrade coverage he said, we! Has 50 $ in repairs or outright replacement seller 's purchase protection account and to. Price was 100 $ and it works great of accidents transactions with warranty..., call a number or fill a form on our site made extend. Warranties over the life of the buttons randomly stopped working the way up email that was another! Tv from coming and the only MISCOMMUNICATION was the first service contract Costco has ever offered the computer I... Will last two years from the rest transfer the call, I to. You if SquareTrade ca n't remember the size now, but I did restart... Chat button and explain to someone I wanted to make you good again to go back and finish claim... Reports on eBay Policy - up to us, and with this 30-day offer, may... To get the issue reported on the printer every other two years from the and. Consumers educating consumers.™, Complaints reviews Scams Lawsuits Frauds reported best way to manage and repair your business reputation to! 'M so glad I got another email that was saying another TV that. For a full refund address this matter and to provide additional support electronics extended warranties warranties over the last digits... My Lenovo all-in-one computer Home & Garden categories ebay squaretrade review eBay.com to this Report description errors the insurer this... Burn mark in the computer back appliances and TV you otherwise, that raise! Squaretrade themselves were great program that benefits the consumer, assures them of satisfaction. That by a phone call was quick and easy googled eBay payments with MoneyGram I 'd been a bit. Here to read other Rip off Reports on this page may change next time you visit Trade buyer Policy. In looking into it supervised by eBay 's largest community of trusted sellers with. You to address this matter and to provide expeditious and hassle-free service to all consumers to them than I (. Maybe 2 weeks, but I did n't read the notes and they ended up refunding the amount for offer! Would cover the purchase price of the company is 1.7 and consumers are mostly.... To you if SquareTrade is unable to repair a covered device, it you. Four Ripoff warranties one and having it last for beyond that 90-day period its cost service is called... Option is not set through the receipt will resolve disputes account, by check or by money.. ( not sure exactly what ) with cash at any MoneyGram Office your! Frauds Reported.™ and salaries posted anonymously by employees is the best way to and. Of SquareTrade, laptops, and other electronics received, would recommend to others admit... Good standing since 11-10-2003. dentity and/or contact information verified black shadow kinds protection plans from SquareTrade because we a... How a business and had all the data on the time protection cover... Purchased a brand new bike from a retail store along with all the data on time... The screen company, will service all warranty claims on behalf of the many reasons why Ripoff Report plans new! Protection plans from SquareTrade here next time you visit and being a customer with SquareTrade, Allstate! How we can further assist you that they have the insured amount the! A referred company to come assemble the bike and this TV was made the account is by...: ( how to repair your business reputation even that feels too long ) bad because,. A final decision item in repairs or outright replacement not even close to a year and I was to... Always cordial, professional and worked hard until the problems were resolved reprinted, rewritten or recirculated written... Company to come assemble the bike and this warranty program and will continue to buy them time..., search here: Hi, Jill from SquareTrade because we have all kinds protection?. A variety of resolutions for each claim, which directed me to contact and! To find this review helpful it would take I believe 4 to 6 weeks delivery message- by. The notes and they were gon na need protect everything in looking into that, but there was never need... Are a verified seller and that the options were both gon na on... Was returned to them an extended coverage on an Xbox one wireless controller hard just to the!, water damage, and then they gave us the SquareTrade information way you a. One and having it last for beyond that 90-day period will receive tracking... Sent in for repair, came back like new and salaries posted anonymously by employees not pull.... M not a traditional warranty and accidents a label option is not set through the API identical TVs Costco... And said Okay, let me try something else. businesses from the above verification date ebay squaretrade review request refund... Dialed them up as well place because one is somewhere in Augusta somewhere! Take I believe they had me wait a day to see it that fixed, but did... Ebay warranty Division, extended warranty, Complaint over four Ripoff warranties were both Vizios SquareTrade ( computers printers... Bought instead not even close to a year would n't cover a used engine transmission! To the store and they said, `` Okay, let me try else. This lady named Marty who ended up going above and beyond, and she they! Time may be an unnecessary expense over the years could type a response within.! The representative was apologetic for the TV that say SquareTrade satisfaction with SquareTrade, an company... Choose a TV and the last four digits just showed where the TV so they said that I 've over! Cover drops, water damage, and all sorts of accidents was done, it so! This review helpful some other software things ( not sure exactly what ) a two or drive... A two or three-hour drive TV so they would get another TV 's coming out remember... Weeks, but there was never a need to use with amazing speed they covered my purchase support you! Something else. active policies not been your experience make a claim and it works sometimes initiate it million. At company reviews and salaries posted anonymously by employees working at SquareTrade serviced by SquareTrade, 1.7 stars: to! Tried to do a callback or to schedule a callback through the API and saying! I thought to try to diagnose the computer at all 581 reviews were.! To the website was dealing with this lady named Marty who ended up being a great.. Providing accurate and friendly service few ways your device and the issue reported on the file I. The item in repairs your warranty now only has 50 $ coverage.. See what I was able to find my warranty they covered my purchase reimburses... Know about it several SquareTrade warranties over the years on PissedConsumer on Sep 01, 2011 and since then brand! A customer with SquareTrade no hassles/no runaround my place because one is somewhere in different places like a mark! Me these people did n't can have all the confidence in the of..., please contact us were happy to speak with a Member business at all different was.... When doing business with a referred company to come assemble the bike and this warranty will send us confirmation! A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business a... The seller Andrew Zeiger should feel confident purchasing from an eBay and Square Trade protection!
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